Source Furniture Manufacturers Warranty:
Source Outdoors' limited 3-year residential warranty covers all defects in workmanship and materials of the Source Outdoor product. The Source Outdoor warranty does not cover freeze damage within the frames. It is very important NOT to store the furniture upside down as it will allow water into the frames. At Source Outdoors' option, Source Outdoor will repair or replace any part of the product, or the entire product if it is defective in material or workmanship. Source Outdoor has the right to replace said item with a similar item of the same or higher value if the item is no longer available. Repair or replacement will be made at no cost to you other than cost of shipping to and from the Source Outdoor’s warehouse. Source Outdoor may require inspection by a warehouse representative prior to any repairs or replacement. Source Outdoor also offers a separate 1 year warranty that applies to all Source Outdoor fabrics and cushions.
Source Furniture, established in 2007, is a wholesale manufacturer of quality patio furniture. Source takes pride in their workmanship, attention to detail, and their environmentally responsible resin wicker furniture is always on the cutting edge of design. Source offers its customers a complete ensemble of high quality comfortable outdoor furniture that can furnish any outdoor area. Their furniture is built to Hospitality grade and meant to be outside in the elements 24/7.
We can't wait for you to enjoy your new BBQ Island.
For items that are too large or fragile to be delivered via UPS, USPS and FedEx, we partner with carriers specializing in the transportation and delivery of Large Parcel freight. Shipping options will vary depending on the size of your item.
For these oversized items, BetterPatio has built a national network of reliable, professional last mile service providers who assist in the unloading, delivery and set up of your BBQ Island and/or Outdoor Fireplace.
If you are interested in any of these options, a customer support representative will be in touch with you after your purchase for follow up and estimates.
What is BetterPatio's Free Curbside Delivery?
Free curbside delivery is the method used on all our freight shipments unless other arrangements are made. The driver is only obligated to deliver curbside at the end of your driveway. It will be your responsibility to move it from there. This option is ideal for those who have support or equipment to assist in moving your items to your preferred destination. While it's entirely possible to move freight shipments without additional assistance, we recommend our additional delivery services for a seamless experience.
Please note that Curbside Delivery is the only delivery option available with other retailers. If you do not have a way to lift heavy objects from your curb or driveway, please consider BetterPatio's Preferred Delivery options for a stress-free experience.
What is BetterPatio's Premier (No Sweat) Delivery?
No Sweat Delivery is BetterPatio's version of Premier White Glove delivery. We've partnered with a leading Last Mile Delivery provider to move your BBQ Island or Outdoor Fireplace to your preferred location (i.e. backyard, pool area). Highlights of BetterPatio's Premier (No Sweat) Delivery:
What is BetterPatio's Standard Preferred Delivery?
BetterPatio will coordinate with a local service provider to move your items from your curb or driveway to your preferred destination.
If you are interested in these options, a customer support representative will be in touch with you after your purchase for follow up, estimate and deposit.
Questions regarding additional services?
We're available to talk at 1-866-412-1555, or simply email us at firstname.lastname@example.org for additional information.
If you are interested in these options, a customer support representative will be in touch with you after your purchase for follow up and estimates. Let us handle the heavy lifting with BetterPatio's Preferred Delivery Options.