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- Free 3D designSee it before you build it
- No dealer markupShipped direct from the maker
- White glove deliveryTracked to your door
- Financing availablePay monthly with Klarna
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Product details
Everything you need to know before ordering
Primo revolutionized the world of kamado grills with their unique oval shape, and now they are bringing the revolution to gas grills.
While most gas grills cook food by radiating high heat, drawing moisture out of food, the ceramic body of the Primo Oval G 420 functions as an insulator to retain more heat and natural moisture in your food. This freestanding gas grill is made in the USA and constructed with premium grade Primo SuperCeramics and coated with a protective, lead-free, and scratch-resistant porcelain glaze.
The Primo Oval G420 efficiently retains and evenly distributes heat across the 420 square inches of cooking surface, perfect for maintaining a consistent temperature. Four 304 grade stainless steel tube burners are rated for 21,000 BTUs.
- Use the low temp burners to smoke meat at temperatures as low as 220 degrees Fahrenheit, or turn up the high temp burners to heat to more than 600 degrees Fahrenheit for searing and grilling.
- The flavor grids keep flare-ups to a minimum and are made from 304 grade stainless steel for increased durability.
- Electric ignition lights the burners quickly and safely.
- The smoker box allows you to infuse food with true wood-fired flavor, whether you are smoking or grilling.
- The full-size drip tray helps make cleaning a breeze.
- The fully assembled grill cart features brushed aluminum handles with a powder-coated steel exterior and locking casters.
- Two drawers provide valuable storage space while the fold-down stainless steel side shelves allow you to easily plate food as it comes off the grill.
Unit ships as propane ready with orifices for natural gas conversion included. Conversion must be done by a licensed professional.
Free shipping to the continental United States. Most non-custom items ship in 2 to 3 business days. Large items ship curbside by freight and need a signature.
We're here to make sure your customer experience is exceptional.
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and the credit card charge was processed for the purchase. As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.
If your item is on backorder or unavailable we will reach out to you via e-mail or telephone. If your item(s) are available for immediate shipment (as per the shipping time specified on the product page) we will submit the order for shipment.
Our items generally ship within two to three business days on non-customized items. Please note that we only offer free shipping to shipping locations within the continental United States. For customers outside of the continental United States, we offer free shipping to a freight forwarding port or airport within the geographical continental United States. The customer would be responsible for shipping outside of the continental United States.
ORDER SHIPMENT
If your order is in stock and we process the charges to your credit card it will usually ship within the time frame specified on the product page. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within six business days of your order feel free to follow up with us at support@betterpatio.com
All larger shipments are curb-side shipments, unless noted and will ship via freight carrier. The shipment will require a signature at the time of delivery. If you authorize the shipping company to leave the delivery without a signature, we cannot be held responsible for damages that may occur during delivery.
Once a shipment is in the hands of the delivery company, we are not able to change shipping addresses. Additionally, we cannot make a delivery happen on a certain day, and we can only approximate delivery times based on what the delivery company makes available to us. We wish we could have more control over shipments.
If an item is shipped and returned because it is not deliverable due to an incorrect address, or the customer is unable to accept the item for any reason, the customer will be responsible for shipping both ways. Orders for larger items that must ship freight require the shipping company to contact the customer prior to delivery. If the product is returned because the freight company could not reach the customer, this will be considered a return, and the order will be subject to our regular return policies.
FREIGHT SHIPPING
Freight shipping is used only when orders are oversized. The standard Freight shipping delivery method is typically called “curbside delivery. Curbside delivery is the method used on all our freight shipments unless other arrangements are made.
The delivery company should give you a call a day or two ahead of time to schedule and confirm the delivery timeframe. If the customer cannot accept delivery within 5 business days of being notified, storage fees may incur and will be payable prior to delivery.
Your delivery will be made with a full-size Semi-Truck ranging from 20 to 53 feet in length. The truck will not be a box truck like a UPS or FedEx truck. The driver is only obligated to deliver curbside at the end of your driveway. It will be your responsibility to move it from there.
If your destination is hard-to-reach, or trucks have trouble accessing your driveway, additional delivery fees may apply and/or you will be responsible for making alternate arrangements.
In some cases, drivers will deliver up your driveway when possible, but it is up to them to decide. They may help, but are not obligated to assist once the freight is off the truck. If the truck does not have a lift gate, you would be responsible for getting the item off the back of the semi-truck.
30 days to return new, unused, unassembled items in original packaging. Custom and made-to-order items are not returnable. Orders cancelled after 48 hours carry a 20 percent restocking fee.
Order Confirmation:
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and the credit card charge was processed for the purchase. As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable we will reach out to you via e-mail or telephone. If your item(s) are available for immediate shipment (as per the shipping time specified on the product page) we will submit the order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card it will usually ship within the time frame specified on the product page. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within six business days of your order feel free to follow up with us at Customercare@betterpatio.com
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged please send photos to Customercare@Betterpatio.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders cancelled after 48 hours are subject to a 20% restocking fee whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges plus the original shipping costs incurred by betterpatio.com. BetterPatio LLC reserves the right to cancel an order.
Refunds will only be issued to the original credit card that you use when placing your order. All products are eligible for return within 30 days of delivery on condition that they are new, unused, unassembled, and resalable items in their original packaging.
There are no returns on custom made/made to order items.
Every unit carries its full manufacturer warranty, registered in your name at the time of purchase.
If you ever need to file a claim, call us at 866-412-1555 and we handle it with the manufacturer for you rather than sending you off to a support queue. Warranty length and coverage vary by brand and model, so ask your designer for the specifics on the unit you are considering.
Klarna is available at checkout, so a full outdoor kitchen can be spread across monthly payments instead of paid up front.
You will see your available plans and the monthly figure at checkout before you commit to anything. Shop Pay installments are also offered on eligible orders.
Inspect the packaging before you sign for delivery. If you see damage, note it on the delivery paperwork, take photos, and email them to support@betterpatio.com the same day.
We file the freight insurance claim on your behalf and arrange the replacement. You do not deal with the carrier.
Still deciding?
Get a free 3D design with this unit laid into your actual space, plus an itemized quote. No cost and no obligation.
Buying with confidence
Who stands behind this, and how it gets to you
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Warranty
Covered by the full Primo Ceramic Grills factory warranty, registered in your name.
Read the warranty -
Delivery
Free shipping to the continental US, with a scheduled freight appointment.
Product Shipping -
Returns
30 days on new, unused, unassembled items in original packaging.
Read the full return policy -
Payment
Monthly payment options are shown at checkout, so a full build does not have to be paid up front.
Financing options
Questions about warranty or delivery on this unit? Call 866-412-1555
Why buy from BetterPatio
10,000+ backyards built since 2014
We have been shipping outdoor kitchens direct to homeowners for over a decade.
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Free 3D design with your quote
We lay this unit into your actual patio to scale so you can see it before you buy.
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No dealer markup
Shipped direct from the manufacturer, so you are not paying a showroom's overhead.
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No sales tax outside California
Ordering from another state puts real money back into your build.
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One dedicated designer
The same person from first sketch to final delivery. You never start over.
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White glove delivery
Curbside or inside placement, tracked the whole way to your door.
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Warranty support that answers
Registered in your name, and our team helps you file if you ever need to.
Since 2014
Homeowners who bought from BetterPatio
4.9 stars from 345+ verified reviews across all products
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We saved over $1,000 from the local retail store. It was fully assembled, beautiful, and delivered within a week.
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We finally made our dream outdoor kitchen a reality. We saved thousands with BetterPatio vs. a dealer only 100 miles away.
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My kitchen is beautiful. Drew went above and beyond. He was very accommodating and always had an answer within 24 hours.
Before you buy
Questions homeowners ask about this
How long will delivery take?
The lead time for this item is shown next to the price. Grills and appliances are typically 1 to 2 business days, islands 3 to 5 weeks, and fully custom builds 6 to 10 weeks from approved design. You get a firm date once your order is confirmed, and tracking the whole way.
Will this fit my space and hookups?
Send us a photo and rough measurements and a designer will confirm fit, clearances, and whether you need gas, propane, or electrical before you order. That check is free.
Do I need a contractor to install it?
Most units arrive pre-assembled and only need a gas and electrical hookup. Your designer will tell you exactly what your build requires, and white glove delivery can place it for you.
What if it arrives damaged?
Inspect the freight before you sign. Note any damage on the delivery paperwork and call us the same day. We handle the freight claim and the replacement, not you.
Can I pay over time?
Yes. Klarna financing is available at checkout so a full outdoor kitchen can be spread into monthly payments.
Can I return it?
See our shipping and returns policy for the current window and conditions. Because these are large freight items, talk to us first so we can arrange it properly and avoid restocking surprises.
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Primo Ceramic Grills Oval Freestanding ...
$4,099
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