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866-412-1555
BetterPatio has built a national network of reliable, professional last mile service providers who assist in the unloading, delivery and set up of your BBQ Island, Outdoor Fireplace or oversized order. If you need assistance with your delivery and setup, let us know and we'd be happy to assist:
Due to unprecedented pressures on regional freight and logistics carriers, BetterPatio's Preferred Delivery may be unavailable in certain regions of the United States. If you need Preferred Delivery for your oversized order, or you have questions regarding your delivery options, including weight, specs and preferred delivery options for your area, simply send a note by clicking here or call 866-412-1555 and we'll be happy to assist you prior to purchase.
Free curbside delivery is the method used on all our freight shipments unless other arrangements are made. The driver is only obligated to deliver curbside at the end of your driveway. It will be your responsibility to move it from there.
This option is ideal for those who have support or equipment to assist in moving your items to your preferred destination. While it's entirely possible to move freight shipments without additional assistance, we recommend our additional delivery services for a seamless experience.
Please note that Curbside Delivery is the only delivery option available with other retailers. If you do not have a way to lift heavy objects from your curb or driveway, please consider BetterPatio's Preferred Delivery options for a stress-free experience.
BetterPatio has partnered with leading Last Mile Delivery providers to move your BBQ Island, Outdoor Fireplace, Outdoor Fire Pit or furniture to your preferred location (i.e. backyard, pool area). Highlights of BetterPatio's Preferred Delivery:
We're available to talk at 1-866-412-1555, or simply email us here for additional information.
If you are interested in learning more, a customer support representative will be in touch with you after your purchase for follow up and estimates.
Let us handle the heavy lifting with BetterPatio's Preferred Delivery.
Please note that BetterPatio cannot guarantee Preferred Delivery for your area due to delivery network limitations as a result of Covid. BetterPatio cannot cancel or refund custom made to order items if Preferred Delivery is not available. Please call 1-866-412-1555 to confirm prior to purchase if Preferred Delivery is essential to your purchase.
*BetterPatio will not be held liable or responsible for delivery of items that cannot be reasonably and safely placed to your desired destination. If the pathway is blocked or obstacles prevent the delivery of the order, the delivery team will place the product as close as possible to the desired destination and any fees will not be subject to refund.
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