Primo Warranty

 Best-In-Category Limited Lifetime Warranty Backed by a 20-Year Guarantee

Primo is the only ceramic grill company to offer a Limited Lifetime Warranty backed by a 20-Year Guarantee. Surprisingly, a “lifetime warranty” is defined by each state, not the company offering it. Some states determine that a lifetime warranty can be as little as a few years. Our limited lifetime warranty with a 20-year guarantee assures you that your new grill is covered for many years of use and enjoyment.

Primo Ceramic Charcoal Grills

• Limited Lifetime Warranty Backed by a Twenty (20) year guarantee on all ceramic parts.
• Five (5) years on all metal parts (excluding cast-iron parts).
• One (1) year on all cast-iron parts.
• Thirty (30) days on thermometers and felt gaskets.

Primo Oval G 420 Gas Grill

• Limited Lifetime Warranty Backed by a Twenty (20) year guarantee on all ceramic parts.
• Limited Lifetime Warranty on burners and gas valves.
• Five (5) years on all metal parts.
• One (1) year on the igniter.
• Thirty (30) days on thermometers and felt gaskets.