MirageVision TV is warranted by MirageVisionTV for one year parts and labor (depending on the model and the application) and an additional two years depending on the model and application.
To submit a warranty claim, simply go to MirageVisionTV website and click on 'Warranty Claim' at the bottom of the page.
MirageVision Outdoor TVs are name brands televisions that have been custom altered for permanent outdoor use. The internal electronic boards have been coated using a proprietary super hydrophobic coating, called KryptoshieldTM.
MirageVision seals off the outer cabinet and add special low voltage external and internal push and pull fan motors that circulate vortex air within the TV cabinet. This cools the inner components and dissipates internal cabinet moisture and humidity.
Global Outdoor Concepts, Inc. was created in 2004 to develop the world’s first outdoor, weather resistant flat screen television. They called this process the MirageVision Outdoor TV. Instead of manufacturing their own line of outdoor televisions, they instead utilized existing top name brands such as Samsung, LG and Vizio.
Their use of the name brand TVs let us take advantage of the Research and Development departments of the most advanced TV manufacturers in the world. The Diamond Pro line of Ultra HD (4K) TV's will always be the latest and greatest TVs made from top manufacturers, along with weatherproofing technique, they are able to create the most advanced outdoor TV on the planet!
We can't wait for you to enjoy your new BBQ Island.
For items that are too large or fragile to be delivered via UPS, USPS and FedEx, we partner with carriers specializing in the transportation and delivery of Large Parcel freight. Shipping options will vary depending on the size of your item.
For these oversized items, BetterPatio has built a national network of reliable, professional last mile service providers who assist in the unloading, delivery and set up of your BBQ Island and/or Outdoor Fireplace.
If you are interested in any of these options, a customer support representative will be in touch with you after your purchase for follow up and estimates.
What is BetterPatio's Free Curbside Delivery?
Free curbside delivery is the method used on all our freight shipments unless other arrangements are made. The driver is only obligated to deliver curbside at the end of your driveway. It will be your responsibility to move it from there. This option is ideal for those who have support or equipment to assist in moving your items to your preferred destination. While it's entirely possible to move freight shipments without additional assistance, we recommend our additional delivery services for a seamless experience.
Please note that Curbside Delivery is the only delivery option available with other retailers. If you do not have a way to lift heavy objects from your curb or driveway, please consider BetterPatio's Preferred Delivery options for a stress-free experience.
What is BetterPatio's Premier (No Sweat) Delivery?
No Sweat Delivery is BetterPatio's version of Premier White Glove delivery. We've partnered with a leading Last Mile Delivery provider to move your BBQ Island or Outdoor Fireplace to your preferred location (i.e. backyard, pool area). Highlights of BetterPatio's Premier (No Sweat) Delivery:
What is BetterPatio's Standard Preferred Delivery?
BetterPatio will coordinate with a local service provider to move your items from your curb or driveway to your preferred destination.
If you are interested in these options, a customer support representative will be in touch with you after your purchase for follow up, estimate and deposit.
Questions regarding additional services?
We're available to talk at 1-866-412-1555, or simply email us at firstname.lastname@example.org for additional information.
If you are interested in these options, a customer support representative will be in touch with you after your purchase for follow up and estimates. Let us handle the heavy lifting with BetterPatio's Preferred Delivery Options.