BetterPatio has built a national network of reliable, professional last mile service providers who assist in the unloading, delivery and set up of your Bull BBQ Outdoor product. Please note that Bull BBQ Islands require assembly, usually taking a couple of hours.
What is BetterPatio's Free Curbside Delivery?
Free curbside delivery is the method used on all our freight shipments unless other arrangements are made. The driver is only obligated to deliver curbside at the end of your driveway. It will be your responsibility to move it from there.
This option is ideal for those who have support or equipment to assist in moving your items to your preferred destination. While it's entirely possible to move freight shipments without additional assistance, we recommend our additional delivery services for a seamless experience.
Please note that Curbside Delivery is the only delivery option available with other retailers. If you do not have a way to lift heavy objects from your curb or driveway, please consider BetterPatio's other delivery options for a stress-free experience.
What is BetterPatio's Premier No Sweat Delivery?
No Sweat Delivery is BetterPatio's version of Premier White Glove delivery. We've partnered with leading Last Mile Delivery providers to move your Bull BBQ Island to your preferred location (i.e. backyard, pool area), and assemble it on site. Highlights of BetterPatio's Premier No Sweat Delivery:
- A single contact for your delivery questions and answers.
- Appointment window of 2-4 hours.
- Delivery is performed with a two-to-four person delivery team typically using a 20 to 24 foot box truck with lift gate capability.
- Product is delivered to preferred location and set in place.
- Order is uncrated, appliances and components unboxed.
- BBQ Island is assembled and appliances placed as needed.
- Removal of packing material debris including pallets and boxes.
- Please note that the delivery team will not be equipped to perform gas or plumbing installation, electrical wiring or services requiring the use of power tools. Leveling of islands is not included. Does not include additional equipment including forklifts, cranes or power jacks; stairs or steep inclines, or gate/fence removal.
- Clear pathway must be accessible prior to delivery--including but not limited to--clearance to move items through gates and entranceways. Failure to have clearance may result in non-assembly and forfeiture of Delivery fee.
If you select Premier No Sweat Delivery, we'll reach out to you prior to ship to ask a few questions about your island placement.
Please note that BetterPatio cannot guarantee Preferred Delivery for your area due to delivery network limitations as a result of Covid. BetterPatio cannot cancel or refund custom made to order items if Preferred Delivery is not available.
Please call 1-866-412-1555 to confirm prior to purchase if Preferred Delivery if essential to your purchase.