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The Outdoor Plus Warranty

The Outdoor Plus Company (TOP) warranties fire pits against manufacturing defects that prevent safe and correct function as follows:

  • Stainless Steel and Brass Burner Tubes/Rings = Limited Lifetime Warranty
  • Electronics, Gas Valves, & Pilot Assembly: 1 year
  • Stainless Steel Pan & Valve Box: Commercial – 1 year; Residential – 3 years
  • This commences from the date of original sale / shipment from The Outdoor Plus
  • This warranty is for the parts and in-house (TOP) labor. The defective product must be sent back to TOP with a Return
  • Merchandise Authorization (RMA) issued by TOP for that specific product and any other additional information for the nature of the defect or warrant claim
  • The warranty does not cover items that have been damaged by overheating, modification, abuse, or improper storage.
  • Any labor involving installation or maintenance with the unit is not covered
  • This warranty excludes claims for consequential, indirect-collateral expenses arising from the products defects or warranty recovery
  • This warranty is only applied to original purchases.