The Outdoor Plus Warranty
The Outdoor Plus Company (TOP) warranties fire pits against manufacturing defects that prevent safe and correct function as follows:
- Stainless Steel and Brass Burner Tubes/Rings = Limited Lifetime Warranty
- Electronics, Gas Valves, & Pilot Assembly: 1 year
- Stainless Steel Pan & Valve Box: Commercial – 1 year; Residential – 3 years
- This commences from the date of original sale / shipment from The Outdoor Plus
- This warranty is for the parts and in-house (TOP) labor. The defective product must be sent back to TOP with a Return
- Merchandise Authorization (RMA) issued by TOP for that specific product and any other additional information for the nature of the defect or warrant claim
- The warranty does not cover items that have been damaged by overheating, modification, abuse, or improper storage.
- Any labor involving installation or maintenance with the unit is not covered
- This warranty excludes claims for consequential, indirect-collateral expenses arising from the products defects or warranty recovery
- This warranty is only applied to original purchases.
- Free 3D designSee it before you build it
- No dealer markupShipped direct from the maker
- White glove deliveryTracked to your door
- Financing availablePay monthly with Shop Pay