Modway warrants that its products will be free of defects and materials in workmanship for a period of one (1) year on all products. Modway will replace any product which does not meet this express warranty. Products are not warranted against regular wear and tear, nor are said to be of fitness for a particular use.
We can't wait for you to enjoy your new BBQ Island.
For items that are too large or fragile to be delivered via UPS, USPS and FedEx, we partner with carriers specializing in the transportation and delivery of Large Parcel freight. Shipping options will vary depending on the size of your item.
For these oversized items, BetterPatio has built a national network of reliable, professional last mile service providers who assist in the unloading, delivery and set up of your BBQ Island and/or Outdoor Fireplace.
If you are interested in any of these options, a customer support representative will be in touch with you after your purchase for follow up and estimates.
What is BetterPatio's Free Curbside Delivery?
Free curbside delivery is the method used on all our freight shipments unless other arrangements are made. The driver is only obligated to deliver curbside at the end of your driveway. It will be your responsibility to move it from there. This option is ideal for those who have support or equipment to assist in moving your items to your preferred destination. While it's entirely possible to move freight shipments without additional assistance, we recommend our additional delivery services for a seamless experience.
Please note that Curbside Delivery is the only delivery option available with other retailers. If you do not have a way to lift heavy objects from your curb or driveway, please consider BetterPatio's Preferred Delivery options for a stress-free experience.
What is BetterPatio's Premier (No Sweat) Delivery?
No Sweat Delivery is BetterPatio's version of Premier White Glove delivery. We've partnered with a leading Last Mile Delivery provider to move your BBQ Island or Outdoor Fireplace to your preferred location (i.e. backyard, pool area). Highlights of BetterPatio's Premier (No Sweat) Delivery:
What is BetterPatio's Standard Preferred Delivery?
BetterPatio will coordinate with a local service provider to move your items from your curb or driveway to your preferred destination.
If you are interested in these options, a customer support representative will be in touch with you after your purchase for follow up, estimate and deposit.
Questions regarding additional services?
We're available to talk at 1-866-412-1555, or simply email us at firstname.lastname@example.org for additional information.
If you are interested in these options, a customer support representative will be in touch with you after your purchase for follow up and estimates. Let us handle the heavy lifting with BetterPatio's Preferred Delivery Options.